fbpx

Our Service Is Now 100% Mobile - No Need to Be Present During Inspections

See Exactly What You Get
With Every Inspection

Watch real inspection videos, see sample reports, and get answers to common questions. Know exactly what to expect when you book with us.

 

  • Watch complete inspection videos
  • Understand our thorough process
  • Get answers to common questions

SEE A REAL INSPECTION

WHAT YOU’RE SEEING

This complete inspection video shows our standard process:

  • Performance-checking test drive
  • Thorough walk-around and exterior check
  • Engine bay inspection with detailed explanations
  • Full diagnostic scan and code reading
  • Undercarriage examination
  • Interior check, including all comfort/electronic systems testing and verification
  • Clear explanation of findings

HOW THIS HELPS YOU

Our video documentation:

  • Shows you exactly what we find
  • Provides clear evidence and explanaiton of any issues
  • Gives you negotiating leverage
  • Helps you make confident decisions
  • Creates permanent record of condition

Our Services FAQs

BASIC SERVICE QUESTIONS

Display None
What does the mobile pre-purchase inspection include?

Our multi-point used car inspection is extremely thorough. It includes a test drive, pulling computer diagnostic codes, a complete engine compartment inspection, underside/chassis examination, tire/brake assessment, exterior condition, comfort systems checking, and more. Essentially, we inspect every major system and component to identify any potential issues before you purchase the vehicle. Additionally, since we are 100% mobile, we coordinate directly with the seller or dealer and conduct the inspection without requiring your presence. This saves you time and allows for more flexibility in scheduling.

How long does it take?

Each inspection takes approximately one hour to complete. We deliver the full report, including video documentation, the same day as the inspection.

What does it cost?

Our professional inspection service is $175. This includes the complete inspection, diagnostic scanning, video documentation, and written report.

What is your service area?

Currently we are able to inspect vehciles within a 10 mile radius of downtown Spokane. So, basically, from Airway Heights to the west, to Liberty Lake from the east, Pullman Highway to the south, and Mead to the north.

What diagnostic equipment do you use?

We use professional-grade diagnostic equipment to scan all vehicle computer systems. This allows us to identify any current or pending issues, even if warning lights aren’t showing on the dashboard.

What won't the inspection tell me?

While our inspection is thorough, we can’t predict future failures or identify issues that aren’t showing symptoms at the time of inspection. We also can’t verify accident history beyond visible evidence, though we do check carefully for signs of previous damage or repairs. In summary, although our inspection process is very comprehensive, we can only report what is observable at the time of inspection.

VEHICLE TYPES & LIMITATIONS

Display-None
What types of vehicles can you inspect?

We inspect most passenger vehicles, including cars, SUVs, crossovers, and light-duty trucks, year 2020 and older. Our service is best suited for typical consumer vehicles that make up the majority of the used car market.

Do you inspect exotic cars?

No, we do not inspect exotic vehicles (Ferrari, Lamborghini, etc.). These vehicles require specialized diagnostic equipment and expertise that differs from standard vehicles. We recommend having exotic cars inspected by specialized shops that focus on these brands.

Do you inspect diesel trucks?

No, we do not currently inspect diesel trucks. These vehicles require specialized diagnostic equipment and testing procedures. We recommend having diesel trucks inspected by shops that specialize in diesel engines.

Can you inspect modified or classic cars?

We can inspect most modified and classic cars, but with some limitations. We’ll assess overall condition and obvious issues, but heavily modified vehicles may require specialized knowledge beyond our standard inspection. For classic cars, we focus on current condition rather than restoration accuracy or historical authenticity.

Do you inspect motorcycles/RVs?

No, we focus exclusively on passenger vehicles and light trucks. Motorcycles and RVs require different expertise and inspection criteria. We can recommend specialists for these types of vehicles.

What about certified pre-owned vehicles?

Yes, we can inspect certified pre-owned vehicles. In fact, this is often a very good idea since we have encountered “certified pre-owned cars” that clearly were not examined as thoroughly as claimed. While these vehicles usually go through a dealer certification process, an independent inspection can provide additional peace of mind and potentially identify issues the certification process may have missed.

LOCATION & ACCESS

Display None
What if the car is at a dealer?

No problem! Our mobile service travels to wherever the car is in the Greater Spokane area. We work with dealers regularly, but you’ll need to notify them about the inspection and confirm they’re willing to make the vehicle available on the scheduled day/time. Before the inspection, we’ll send the dealer our inspection consent form to formally document their approval.

What if it's a private-party sale?

Our inspection process works the same for private party sales. You’ll need to inform the seller about the inspection and confirm they’re willing to make the vehicle available on the scheduled day/time. We’ll send them our inspection consent form to complete before the scheduled inspection date.

Do I need to arrange access to the vehicle?

Yes, it’s your responsibility to notify the seller about the inspection and ensure they’ll make the vehicle available at the scheduled time. We’ll send them our inspection consent form to complete, but you should communicate with them about the inspection details.

Can you inspect cars listed on Facebook/Craigslist?

Yes, we regularly inspect vehicles from online listings. The same process applies – you’ll need to coordinate with the seller and ensure they’re willing to make the vehicle available at the scheduled time.

What about cars at small independent lots?

Yes, we work with businesses of all sizes. The same process applies as with other dealers – you’ll need to coordinate access and ensure the vehicle will be available.

What if the seller won't allow an inspection?

Some sellers may decline to allow an inspection – that’s their right, and we respect their decision through our consent form process. However, we recommend being very cautious about purchasing any vehicle where the seller refuses an independent inspection.

We give sellers the opportunity to decline every inspection, and if we receive their decline of consent more than two hours before the booked inspection time we will cancel your appointment without penalty. If they decline less than two hours before your appointment, there will be a $50 unavailable vehicle fee charged.

LOGISTICS & SCHEDULING

Display None
Do I need to be present for the inspection?

No, you don’t need to be present. Once you’ve confirmed with the seller/dealer that the vehicle will be available, we handle the inspection independently and provide you with complete documentation including video.

How soon can I get an inspection?

Most inspections can be scheduled within 1-2 business days. You’ll see all available time slots when booking through our online system.

What if I need to cancel or reschedule?

You can cancel or reschedule through our online booking system. Cancellations made two or more hours before the scheduled inspection time are free of charge. Cancellations with less than two hours’ notice will incur a $50 cancellation fee. Appointments can only be rescheduled a maximum of two times.

What forms of payment do you accept?

We collect your credit card information at the time of booking, but you won’t be charged until after the inspection is completed. We accept all major credit cards through our secure payment system.

What if it's raining/snowing on inspection day?

Light rain won’t affect our ability to perform a thorough inspection. However, for safety reasons, we do not perform inspections in snowy conditions. If there is snow or other severe weather, we will attempt to reschedule the appointment with the seller. Remember, appointments can only be rescheduled a maximum of two times.

RESULTS & REPORTING

Display None
How soon do I get the results?

You’ll receive your complete inspection results, including the video report and documentation, the same day as your inspection. Most reports are delivered within a few hours of the inspection completion.

Can I share the video with others?

Yes, you can share your inspection video and report with anyone you choose. This is particularly useful when working with mechanics, sharing with family members for input, or showing documentation to sellers during negotiations.

Inspection videos are posted as publicly accessible youtube videos for ease of viewing/sharing as you wish.

What if you find serious problems?

We document everything we find, ranking issues by severity and urgency. If we discover serious problems, we’ll explain clearly what we found, why it matters, and what it might mean for future repairs or safety. This information helps you make an informed decision about whether to proceed with the purchase or walk away.

How long can I access my inspection report?

Your inspection video and documentation remain available online through your shared link indefinitely. We recommend downloading and saving a copy of your written report for your records.

Can I use your findings to negotiate?

Absolutely. Our professional documentation is specifically designed to help with negotiations. The video evidence and detailed reports give you concrete information to support price negotiations or, if necessary, the decision to walk away from the purchase.

Do you make purchase recommendations?

No, we do not make buying recommendations. We strictly provide observable information and expert recommendations based only on what we observe. The final decision about whether to purchase a vehicle is always yours to make based on our findings and your specific circumstances.

SPECIAL SITUATIONS

Display None
What if I've already purchased the vehicle?

While our service is designed for pre-purchase decisions, we can still inspect recently purchased vehicles. However, remember that in Washington State there’s no cooling-off period – once you’ve purchased a vehicle, you own it regardless of what an inspection might find. There is value in a post-purchase inspection though, especially for documenting the current condition of the vehicle as well as estimating future maintenance needs.

What if the vehicle is one I'm trying to sell?

We offer pre-sale inspections for sellers who want to build trust with potential buyers. Having professional documentation of your vehicle’s condition can help attract serious buyers and support your asking price. See our For Sellers page for more details.

Can you inspect a car I'm buying sight-unseen?

Yes, we regularly help buyers who are purchasing vehicles from out of the area. Our detailed video documentation gives you a virtual walk-around and thorough understanding of the vehicle’s condition without needing to be present.

How do you check for accident damage?

We look for several indicators of previous accidents or repairs including:

  • Panel gap irregularities
  • Paint inconsistencies or overspray
  • Signs of structural repairs
  • Evidence of replaced parts
  • Frame or unibody damage
What makes your mobile service better than taking it to a shop?

Our mobile service is more convenient for everyone involved. There’s no need to coordinate moving the vehicle or arrange transportation. We come to wherever the car is located, whether that’s a dealer lot, private residence, or other location. This also lets us inspect the vehicle in its normal state, before it’s been moved or possibly cleaned up for an inspection.